FAQ’s

Most frequently asked questions

The item I have listed is not on the Trade

The Trade series will be decided within 20 business days of the the listing. When we decide to begin listing, we will notify you via email.

I want to change the item information for the card I listed

Only during the Preview Period can you apply for a change from the card details page or “List” in My Trade.

I want to change the trade terms for the card I listed

Once listed, the trade terms for the card cannot be changed. Please be careful.

I want to cancel my listing

In general, you cannot cancel a card once it has been listed. You may, however, continue to reject the offered terms until the End Date.

What is the Trade Status?

Trade conditions submitted – > An item for which the terms have been presented. Please check the terms. If your proposed Trade is rejected, it will be shown in red letters.
Closed — > An item for which Trade is closed.
Ended – > An item for which Trade has ended.

If there are no terms presented

The card will be returned to My Vault. If you wish to list a card again, you can do so from My Vault.

Listing as a set

A set is made up of multiple cards. Trade terms should be established one by one. As an individual LOT number will still be assigned to each item listed as a set, you can bid on the whole set or on individual cards.

Trade Response Deadlines

After being presented with the terms, you will have 24 hours to respond. Please take it into consideration as soon as possible, as it will be automatically cancelled once the deadline has passed.

Trade Fees

Listing items and presenting cards is free of charge. Transaction fees are only applied when a trade is successfully completed between the involved parties, and the transaction fee is JP$550 per LOT (incl. of taxes).

Payment Methods

Following the completion of the Trade, you will be redirected to the payment page via the “Payment” option in the item’s status section.
Click here for more information on the payment process.

Contact

Still have questions?