FAQ’s

Most frequently asked questions

What payment methods are available for payments from overseas?

You can make payments from overseas using the following methods:

Credit Card:
You can use Visa, Mastercard, American Express, Discover, JCB, Diners Club, and debit cards. Please note that credit card payments are accepted up to 500,000 yen.

Bank Transfer:
Bank Name: Chase Bank
Bank Address: New York, NY (Swift: CHASUS33)
Routing #: 021202337 (ACH)
Routing #: 021000021 (Wire)
Recipient Account #: 936207627
Recipient Name: Tokyo Trading Card Exchange LLC

Sending USD via Zelle:
Mobile Number: 551 312 7834
Account Name: TOKYO TRADING CARD EXCHANGE LLC

For safe site use

Wabbit has taken several precautions to ensure that users will have a safe experience on the site.

・Regular system patrols conducted by a well-respected external vendor
・Thorough ID verification during the membership registration process through eKYC (ID verification)
・Access to personal login history to detect unauthorized logins
・Comprehensive guarantee policy for added peace of mind

For safe transactions

To ensure a secure and confident transaction experience, we have implemented multiple robust security features.

・Wabbit conducts strict inspections to detect counterfeit goods when accepting cards
・Vigilantly policing fraudulent activities such as shill bidding and collusion.
・Access to confidential matters such as Max Bid details, is strictly restricted and accessible to our trusted external system management company

What are the advantages of having my cards stored in the Vault?

・The service is free to use. A minimal release charge may apply if the card was transacted (or if an attempt was made to transact) through Wabbit.
・Items stored in the Vault can always be viewed from the My Vault page.
・There is no limit to the number of items that can be securely stored with us.

Can a Bidder see the terms of other offers pending in queue?

No, bidders do not have access to the terms offered by other bidders. This policy ensures fairness by preventing any one buyer from gaining an advantage over others and discourages bid submissions before the deadline. Wabbit places a premium on the promotion of fair transactions. Bidders are encouraged to present their best terms because they will only have one chance to do so.

What happens when there are multiple bids?

Each offer made against a listed card will be presented to the seller one at a time, while offers made by others will be hidden from the seller. When a trade offer on a listed card is presented to the seller, the seller must decide whether to accept or decline the offer within 24 hours. If the seller rejects the offer, or if 24 hours have passed since the offer was made, the next set of trade conditions will become available for viewing.

Can the seller view the details of other offers in queue?

When a Trade Offer is made for a listed card, the seller must decide whether or not to accept the offer within 24 hours of receiving it. Even if there are other pending offers, you will be unable to view their conditions during this time.
If the seller declines the offer or 24 hours have passed since the offer terms were presented, the seller will be able to view the next set of trade offers.

What happens when there are multiple bids?

Each offer made against a listed card will be presented to the seller one at a time, while offers made by others will be hidden from the seller. When a trade offer on a listed card is presented to the seller, the seller must decide whether to accept or decline the offer within 24 hours. If the seller rejects the offer, or if 24 hours have passed since the offer was made, the next set of trade conditions will become available for viewing.

Can the seller view the details of other offers in queue?

When a Trade Offer is made for a listed card, the seller must decide whether or not to accept the offer within 24 hours of receiving it. Even if there are other pending offers, you will be unable to view their conditions during this time.
If the seller declines the offer or 24 hours have passed since the offer terms were presented, the seller will be able to view the next set of trade offers.

Can another offer be made after the initial offer was declined by the User?

Yes, it is possible. In that case, please resubmit the offer after modifying the terms.

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Still have questions?