FAQ’s

Most frequently asked questions

Confirmation of Card Details

Select an item from the ongoing auction and click “”Details”” to check. Moreover, you can also check the details of items you have bid on from My Auction. You can check the details of cards you have stored from My Vault.

What does “Age” refer to?

This refers to the year the card was originally released.

What is a Card Name?

This is simply the name of the card itself, whether it be a character, a sports player, or anything else the card is representing.

What does “Series Name”refer to?

This refers to the set or product name the card belongs to.

What is a Lot?

This is the number assigned to items listed in each Auction.

My Auction

You can review cards you have bid on or listed in the Auction.

Exporting Data

We will export the transaction history as a CSV file that can be opened in Microsoft Excel or Google Sheets.

I want to check the items I bid on/listed

On the screen, you may switch between “Bid/List”.

What is Bidding Status?

Top Bid –> This is an item you are currently bidding for at the highest price.
Better Bid Away –> This is an item you have already bid on, but another user is currently bidding at the highest price.
Sold — > This is an item you have already won the bid for.
Closed — > This an item for which the Auction has ended.

Payment Methods

You will be directed to the payment page after clicking “Payment” in the bid information section for the item you won. See this page for more information on payment.

Contact

Still have questions?