Insurance Coverage
Wabbit obtains insurance from a reputable company to provide coverage in the unlikely event that your stored cards are lost or damaged. The amount of insurance coverage is calculated based on the self-reported value and transaction details. Please see the Wabbit Compensation System outlined here for more information.
Refunds and Returns
In general, we do not accept returns or issue refunds for customer-related reasons.
(For instance, if you accidentally placed a bid or no longer require the item.)
The card delivered to me was damaged
Shipping insurance will be provided for your shipment. If your card is damaged during transit, please contact us for assistance.
For more information, please see our Card Protection Program, which is outlined in Wabbit’s policies.
About the successful bid fee
Auction Bidder or Winning Bidder
Auction winners will be subject to the following winning bidder fees, which are based on your membership status and calculated as a percentage of the winning bid amount:
– Regular: 9.90%
– Silver: 8.80%
– Gold: 7.15%
– Diamond: 4.95%
(All prices are incl. of taxes)
Seller
Listing fee: JP$0*
Winning bid fee: JP$0
*If the item does not sell, we charge 3.30% of the starting price (incl. of taxes) as a fee.
A counterfeited card was graded
In the event that a grading company accidentally assigns a grade to a counterfeit item, rest assured that the grading company will compensate you. Wabbit will assist you in facilitating communication with the grading company.
Shipment
Choose your shipping address during the payment process for your winning item.
Fake Slabs
In the unlikely event that the item turns out to be fake, the winning bidder has the option to return the card. Wabbit will then request a refund of the winning bid from the seller of the counterfeit item.
Payment Procedure
Payments can be made through your account’s “Payment” section or My Auction’s “Payment” section.
For additional information on payment, please refer to this link.
What is the procedure to assessment cards currently in possession?
To initiate the grading process, please select ‘List/ Submit/ Buyback’ and opt for ‘Buyback’. Please include the following details:
– Card Name
– Certification Number (Cert No.)
– Card Images (Front & Back)
At Wabbit, our grading process relies on market prices and historical auction outcomes to determine the amount accurately.
Shipment
Choose your shipping address during the payment process for your winning item.